All shipping is done from our Chicago, IL procurement warehouse, or direct from the manufacturer. You can get the shipping charge prior to placing your order by putting the items into the shopping basket and filling out just the name and address screen. The store allows you to use your back button to try the different UPS choices, (Ground, 2nd Day, and Next Day)letting you make your choice prior to placing the order. ** Only avaliable on some items and only available in the 48 contiguous United States. Will not show at check out but will be adjusted prior to final billing. UPS 3 Day Select, 2nd Day and Next Day Air charges do not apply and will be billed in full. Due to contractual agreements, fastenMSC.com does not ship to portions of Illinois. Products are specially priced for on-line internet orders. We are able to offer special pricing in this manner because our overhead is kept at a minimum. ____________________________________________________________ CCR Registered -- Cage Code 1XLQ5 -- DUNS: 041939331- - We welcome and encourage Government Credit Cards - Orders are shipped Monday through Friday only from Chicago or from manufacturer's warehouse to U.S. only. Order must be received by 1 P.M. central time for items in stock to ship the same day. Thank you for shopping at "fasten MSC.com" Visa, Mastercard, American Express, and Discover are accepted ** Only avaliable on some items and only available in the 48 contiguous United States. Will not show at check out but will be adjusted prior to final billing. UPS 3 Day Select, 2nd Day and Next Day Air charges do not apply and will be billed in full. Sales tax must be charged in the following states: IL Thank you for shopping at "fasten MSC.com" Current "in stock" percentage rate - 99.7% fastenmsc1@aol.com To separate your message from spam, please put "fastenMSC inquiry" as the subject of your e-mail. Returns & Refund Policy We will refund to you the entire purchase price of any UNOPENED and UNUSED item for any reason. Simply request via e-mail a return authorization, pack the item up, and mail or ship it back to us to the address you will be given once you receive the authorization. Please enclose a note or copy of your invoice so that we can promptly credit your account. We will credit you the same way as you paid us (credit card). You are still responsible for the freight charges both to you and back to us. All freight charges are credited if the mistake was ours. Please feel free to e-mail any questions to the address above. To separate your message from spam, please put "fastenMSC inquiry" as the subject of your e-mail. RECENT CUSTOMER RATINGS Rating: Excellent Comments: Price Rating:Good Shipping Options Rating:Good Delivery Rating:Good Ease of Purchase Rating:Excellent Customer Service Rating:Excellent Body:I FIND THESE FOLKS TO BE VERY GOOD AT SHIPPING OUT PRODUCT QUICKLY AND WHEN THEY SAY IT WILL. I AM USING THEM IN PLACE OF EXPENSIVE LOCAL SUPPLIERS WHO WANT TOO MUCH FOR THEIR PRODUCTS. IT JUST TAKES A LITTLE FORWARD PLANNING TO HAVE PRODUCT IN THE PIPELINE WHEN YOU NEED IT. I AM SAVING ABOUT 23% ON MY FASTENERS SO I,LL PLAN ALTO TO SAVE THAT KIND OF MONEY. THANKS FOR A GOOD BUYING EXPERIENCE DALE T. TAYLOR HYDRAULIC FIELD SERVICE * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: had problem with Fedex blamed on shipper. Cost me one day. They agreed to refund shipping premium.I will continue to be a customer. * Order Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: thank you for the fast responce , My shades are cool bret schafer * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Body: Ordering was quick and easy and delivery was before the deadline. Good job * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I received my order exceptionally quickly. I ordered this on a Monday night, at approximately 1:00 in the morning. I got a shipping confirmation and tracking number in my email at 10:38 the following day. Fastest shipment Ive ever received from any online merchant. An excellent company to do business with, highly recommended. * Order Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good * Order Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Body: I purchased a replacement blade for my Bosch hand planer. After browsing the Internet I found them to have the best price for this item. They were nearly five dollars cheaper then competitors. I happened to also purchase other items at Amazon on the same day. My purchase from fastenMSC arrived faster. I gave the shipping option only a 4, as they do not offer free shipping. I would definitely shop at fastenMSC again. * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Body: Very good experience all around! I dont normally buy a whole lot of things that this site would offer, but I was in need of a new Swiss-Army knife. The only thing I would have found to be an extra help would have been including the Tracking Number for the package with the shipping notice. * Order Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Body: Great store.Quick service,great price,and delivery at time.I recommend at 100%!!! * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: OK Body: Im a returning customer. Its a great place for Swiss Army knif. I can see they are trying to improve their services. The shipping speed is faster than nine months ago.Good job! * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Easy transaction, speedy delivery, competitive price. Thanks! * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great dealer will deal with again. * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I purchased a Victorinox Swisstool from fastenMSC.com for an excellent price. Customer service was excellent. I could not choose a shipping option to my location on the vendors web site. However, upon my inquiry, fastenMSC.com was able to place a shipping option to my delvery address, specifically for me, so that I was able to place my order. The item was shipped promptly but arrived about a week later than expected. This appears to be due to USPS holiday volume rather than a vendor issue. I would definitely consider fastenMSC.com for future online purchases. * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great Service Shipped same day, couldnt have been better!!! * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellente prices, lightning fast shipping, very professional seller. * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellent experience. Exactly what I wanted at a great price. Would use again. * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: First time buyer, everything was great! * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent * Order Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Thanks to all who took the time to rate our store!!! |